• Dropped notebook and no longer turns on
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• Inaccessible drives and partitions
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• Applications that are unable to run or load data
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• Corrupted data
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• Viruses
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• Hard disk component failure
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• Hard disk crashes
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• Fire, water, coffee and other liquid damage
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• Media surface contamination and damage
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• Accidental reformatting of partitions
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• Accidental deletion of data

Each recovery case begins with a free diagnostic to determine the potential for recovery and to provide a firm price-quote for your review. The initial diagnosis determines whether the media is accessible to our lab equipment so that logical analysis can determine the nature of the data loss situation. If the media is inaccessible our lab will test the components and closely examine its internal health to determine the extent of physical damage in media or logic.

Recovery of crashed hard disks often involves replacing failed or damaged components in a clean environment (Clean room class 100) and using specialized hardware and software tools to create the raw image. Failed components typically include electronics, read/write heads, head assemblies, magnets and drive motors or logic card or firmware issue .

Logical recovery uses the raw image by examining the low-level data sectors and determining what fixes to file system structures are needed to get access to the important data. Sometimes the existing file system structures are missing or damaged so much that data has to be extracted directly from one or more fragments of the raw image.